A pre-order with Aromatic Living is a product that we have ordered & are expecting delivery of but is not currently in stock. We do not know exact arrival dates as we are not supplied them by our supplier. Your pre-order will be shipped as soon as we receive it in stock.
Pre-orders on our site will be clearly marked as such so you are aware that the item is not available for immediate deliver. All pre-orders must be paid for in full at time of ordering & there is no cancellation or refund of pre-orders for change of mind. Pre-ordering ensures you get the item you want as often stock is limited. Pre-orders are on a first in basis & may sell out.
If 'in stock' items are placed on the same order as a pre-order, all items will be held & shipped when all stock is available. If you are ordering 'in stock' items please consider placing separate orders.
Sometimes delays occur that are beyond our control. There could be delays in manufacturing, shipping to our supplier or customs delays. We are not responsible for or have any control over these delays but will keep you informed with updated information as we receive it. If, for some reason our stock does not arrive as expected or we are not supplied with enough stock to fulfil our pre-orders, you will be entitled to a full refund.